Messages getting stuck in queues

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Hi Gurus,

The messages are getting stuck in outbound and inbound queues in SAP and PI.

I did not face any issue while testing in Dev but only in QA Im getting this queue issue.

I manually activated the queues and then the messages got processed.

I think The volume of messages is high and hence teh messages are getting stuck in queues.

I observed the inbound queues being used are XBTI0006,XBTI0007,XBTI0008 and for outbound case there are XBTO6_0001,XBTO7_0001.

I also found that around 50000 mesages are stuck in SMQ1 in SAP. Will this affect other queues. If so should I ask Basis team to clear all these queues.

Do I need to increase teh number of queues in PI and SAP by doing teh configuration in SXMB_ADM.

Can you please suggest me if there is any tuning mechanism that has to be done to prevent teh messages from getting stuck in teh queues.

Thanks,

Jay.