Skip to Content
author's profile photo Former Member
0
Former Member

Not directed to Interaction Record automatically after confirmation of BP

Posted on Oct 27, 2011 at 02:10 PM 30 Views

Hello Experts,

i'm currently working on a requirement to direct a user to the Interaction record creation view automatically after confirmation of an account and installed base. Consequently i have maintained following customizing setting within our account identification profile:

Account Navigation:

Object type = BT126_INR, UI Action = D

I have tested the following scenario's:

1. In case when i confirm an account AND installed then automatically the Interaction Record create view is being displayed --> OK.

2. In case when i confirm an account which is not linked to an Installedbase then nothing happens. --> NOT OK

3. In case when i confirm an installed base and the related account afterwards then nothing happens --> NOT OK

Can you explain why in situation 2 & 3 i'm not directed to the Interaction Record create view?

Regards, Sander

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Andrei Vishnevsky
    Andrei Vishnevsky
    Posted on Oct 27, 2011 at 07:33 PM
    0

    As far as I remember it's designed in such a way.

    You can check this logic in Confirm button event. There should be a call to method "futher_steps" or smth like this. In it system checks if object type and action are maintained in customizing. Also it checks if automatic searches (for installed base or others) are defined in this identification profile and if so it won't trigger navigation till you don't confirm both (for instance, customer and installed base).

    Later I'll try to bring a peace of code to confirm this.

    Add a comment
    10|10000 characters needed characters exceeded

    Comment on This Answer

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.