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Not directed to Interaction Record automatically after confirmation of BP

Hello Experts,

i'm currently working on a requirement to direct a user to the Interaction record creation view automatically after confirmation of an account and installed base. Consequently i have maintained following customizing setting within our account identification profile:

Account Navigation:

Object type = BT126_INR, UI Action = D

I have tested the following scenario's:

1. In case when i confirm an account AND installed then automatically the Interaction Record create view is being displayed --> OK.

2. In case when i confirm an account which is not linked to an Installedbase then nothing happens. --> NOT OK

3. In case when i confirm an installed base and the related account afterwards then nothing happens --> NOT OK

Can you explain why in situation 2 & 3 i'm not directed to the Interaction Record create view?

Regards, Sander

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1 Answer

  • Posted on Oct 27, 2011 at 07:33 PM

    As far as I remember it's designed in such a way.

    You can check this logic in Confirm button event. There should be a call to method "futher_steps" or smth like this. In it system checks if object type and action are maintained in customizing. Also it checks if automatic searches (for installed base or others) are defined in this identification profile and if so it won't trigger navigation till you don't confirm both (for instance, customer and installed base).

    Later I'll try to bring a peace of code to confirm this.

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