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Former Member
Oct 26, 2011 at 12:45 PM

standard data sources for Knowledge Base in CRM


Hi Friends,

Is there any standard data sources available for Knowledge Base in CRM.

A part of Product Hierarchy is been configured in Knowledge Base which is part of CRM.

In that we have components and below that product bundels is associated to these components...and so on

Now this hierarchey of component and associated product bundels is stored in no. of tables in CRM so

rather than going for Generic I am searching for standard datasource.

So is there any standard data source available for the same or we have to go for generic extractor???


Edited by: Savita G. on Oct 26, 2011 8:58 AM