on 10-26-2011 1:45 PM
Hi Friends,
Is there any standard data sources available for Knowledge Base in CRM.
A part of Product Hierarchy is been configured in Knowledge Base which is part of CRM.
In that we have components and below that product bundels is associated to these components...and so on
Now this hierarchey of component and associated product bundels is stored in no. of tables in CRM so
rather than going for Generic I am searching for standard datasource.
So is there any standard data source available for the same or we have to go for generic extractor???
Cheers.
Edited by: Savita G. on Oct 26, 2011 8:58 AM
Hi,
I dont think we have standerad Datasource for Knowledge base (FAQ),
We have to go for Generic DS.
Regards,
Satya
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