I have created one workflow and inside it I have created one TASK. I am using the Item BO BUS2000131 to do the processing and for sending mail.
It is working properly and also I am getting Links for the Order under "Objects and attachment" in SAP Inbox. The Link is working Fine and on clicking it is taking me to the right order in Web UI.
But when it goes to the Outlook I can see two Hyper Link :- 1) Workflow Inbox and 2) Display Work Item.
And none of them takes me to order.
At the same time I have another Workflow where I have used header BO BUS2000115 and it is working properly in both SAP inbox and Outlook. But in Outlook I have 3 Hyperlinks in this case :- 1) Workflow Inbox 2) Display Work Item and 3) Execute
I don't know from where the 3options is coming for the BUS2000115 and not for BUS2000131.
Please help me to get the 3Option in BUS2000131.