Hyperlink in Outlook

[Former Member]

Hi Experts,

I have created one workflow and inside it I have created one TASK. I am using the Item BO BUS2000131 to do the processing and for sending mail.

It is working properly and also I am getting Links for the Order under "Objects and attachment" in SAP Inbox. The Link is working Fine and on clicking it is taking me to the right order in Web UI.

But when it goes to the Outlook I can see two Hyper Link :- 1) Workflow Inbox and 2) Display Work Item.

And none of them takes me to order.

At the same time I have another Workflow where I have used header BO BUS2000115 and it is working properly in both SAP inbox and Outlook. But in Outlook I have 3 Hyperlinks in this case :- 1) Workflow Inbox 2) Display Work Item and 3) Execute

I don't know from where the 3options is coming for the BUS2000115 and not for BUS2000131.

Please help me to get the 3Option in BUS2000131.

With Regards,

Anomitro

[former_member185167]

Hello,

Where is the Outlook email coming from - a mail step in workflow or Extended Notifications?

regards

Rick Bakker

Hanabi Technology

[Former Member]

Extended Notification. the setting for both Header and Item is same.

Edited by: Anomitro Guha on Oct 25, 2011 6:28 PM

[former_member185167]

Hello,

Do you see a difference in links between the two workitems?

regards

Rick Bakker

hanabi technology

[Former Member]

The first links are same for both the workitem. The third Link is not coming at all for BUS2000131....

[former_member185167]

Hello,

In that case it sounds like a BUS2000115 instance was passed to its workitem and no BUS2000131 instance was passed to its workitem. Check this in the workflow log or in the workflow builder. Probably all you have to do is provide a (relevant) instance, then a link will appear that links to the default method of that BOR object.

regards

Rick Bakker

hanabi technology

[Former Member]

Hi Rick,

I have not done extra coding for geting the Link in BUS2000115 but it is till coming.

Can you please guide me how to check the instance.

With Regards,

Anomitro Guha

[former_member185167]

Hello,

Look in the workflow builder at the binding of the step corresponding to that workitem, see if it passes an instance of that object.

regards

Rick Bakker

hanabi technology