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Former Member
Oct 24, 2011 at 08:26 PM

How to skip the Analysis level in the workflow for manual investigation?


Hi Experts,

My requirement is to bypass the Analysis level for manual investigation in the workflow template number WS15100038. I tried to set the 'skip first decision step?' step as true to bypass the analyst level by setting the container element "IMMEDIATE_LEVEL1" as 'X' then I created a claim but it still went to the analysis level . Not sure what i'm missing. Help, pls!