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could not retrieve the scale item key

Former Member
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Hi Gurus:

When I try to calculate charge in freight order, the system doesn't run with this error:

could not retrieve the scale item key

Dp you konw how to solver this mistake?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi ianja,

Is your issue resolved or still it is un-answered?

If it has not yet been been fixed, then Check the freight order if the field u201Ctotal distanceu201D has been calculated or is blank.

Else, if the issue has been fixed, you are requested to please share the resolution and close the thread marking it answered.

Kindly confirm.

Thanks and Regards,

Vikas Chhabra

former_member583013
Active Contributor
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Hi Lanja,

You question is too general. And this is hard to pinpoint to one exact problem.