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author's profile photo Former Member
Former Member

could not retrieve the scale item key

Hi Gurus:

When I try to calculate charge in freight order, the system doesn't run with this error:

could not retrieve the scale item key

Dp you konw how to solver this mistake?

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 09, 2011 at 10:18 AM

    Hi Lanja,

    You question is too general. And this is hard to pinpoint to one exact problem.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 30, 2011 at 05:15 AM

    Hi ianja,

    Is your issue resolved or still it is un-answered?

    If it has not yet been been fixed, then Check the freight order if the field u201Ctotal distanceu201D has been calculated or is blank.

    Else, if the issue has been fixed, you are requested to please share the resolution and close the thread marking it answered.

    Kindly confirm.

    Thanks and Regards,

    Vikas Chhabra

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