on 10-22-2011 8:27 PM
Hi SD experts
I have a customer X , and I created another Y copying X with the same account group.
Customer X shows partner functions SP (Sold to = X) and SH (ship to= X ) among others.
However these functions are not copied into Y and that is good becuase I do not want X as sold to/ship to for Y.
However when I try to create partners SP= Y and SH=Y for customer Y , I get an error : Customer Y is not defined for function SP (table TPAKD)
I checked transaction VOPA for partner function/procedure/account group assignment etc and it seems to be OK, moreover it works for customer X, partner function SP = X and SH =X.
Thanks in advance and any help is appreciated
Anton
Though you had indicated that you have checked the IMG, check once again in IMG SD > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Customer Master > Account Groups - Function Assignment
Here check whether you have assigned the partner function to your account group.
G. Lakshmipathi
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Hi Lakshmipathi
Thanks for your help. The IMG or VOPA was OK. However I debugged the problem and found that the issue was caused by deletion of an entry relating to another account group in step IMG:SD> Master data> Business partners>Customers>Customer Hierarchy> 'Set Partner Determination For Hierarchy Categories'. I recreated that entry and the problem was resolved.
Anton
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