Skip to Content
Former Member
Oct 20, 2011 at 02:18 PM

Error (STU00104) while installing BOE XI 3.1 SP4


Hi All,

I am installing BOE XI 3.1 SP4 on a host which is already running the BI7 system

DB: Oracle

What i am trying to do is that i want to use the same existing DB of BI, so for that i have created a Tblspace for BO: PSAPBO1

and then created schemas for Repository DB and Audit DB in the existing DB.

Now, i started the installation by using same BI application admin user and it went till phase "Enter the information for new CMS" where it ask Oracle TNSNAME , username to connect to DB

I gave TNSNAME with absolute path and tried both users tbiadm and oratbi but it failed every time with an error.....

" Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information. (STU00104) "

BOE is 32 bit but Db is 64 bit....

kindly suggest what needs to be done and what is that i am doing wrong.......