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Oct 20, 2011 at 12:57 PM

Sort items in resource related billing

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Hi experts,

I have got a question from a customer concerning how the system sort items when billing a service order with DP90.

In the service order there are three operations/activities for service time, travel time and mileage in that order.

When doing the billing the order of the items in the billing request are sorted the other way around; mileage, travel time and service time. The materials that are billed are numbered D220, D210 and D200 so the billing items seems to be sorted descending.

In the DIP-profile the materials are sorted D200, D210, D220. I have debugged the process and cannot find any sort management whatsoever.

I am not working with SD so perhaps I am not using the correct terms here but I hope you get what I mean.

Is it as simple as that we by default get a descending order of the material numbers when we do the billing, or is that pure coincidence? Can we do something about it, like some config?

best regards,

Glenn