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Oct 20, 2011 at 06:23 AM

Portal screen blank (just logout button) for non-super-admin users

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Hi,

I am facing following issue with Portal: -

Issue: -

When a user with following roles logs into Portal, he sees just a error balloon at top left of screen and a horizontal line and below that, logout button.

Roles: MySpace (custom role)

Groups: Everyone, Authenticated Users

However, when a user with admin authorizations logs in, he sees entire portal screen.

Background: -

1. We have created :

- a custom theme.

- a custom masthead.

- copy of Default Framework page with above masthead iView.

- copy of Default Portal desktop with above framework page & theme only.

2. Added an IF condition at top in Master Rule Collection: - IF user = *, THEN portal desktop = <our desktop>

3. All above objects contain "MySpace" role in their permissions section.

NWA default trace: -

I see following errors in default trace, but not sure if they are related: -

1. com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/administrator/super_admin/super_admin_role/com.sap.portal.system_administration/com.sap.portal.system_admin_ws/com.sap.portal.themes/com.sap.portal.portalDisplayRules/com.sap.portal.contentCatalogTreeRules)

2. application [webdynpro/dispatcher] Processing HTTP request to servlet [dispatcher] finished with error. The error is: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Found no client for parameter: null, useragent: Mozilla/4.0 (compatible;)

Caused by: com.sap.tc.webdynpro.services.cal.core.exceptions.WDClientException: Found no client for parameter: null, useragent: Mozilla/4.0 (compatible;)