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BI Mobile two factor authentication / Client certificates

Dec 20, 2016 at 10:12 AM

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I am implementing BO Mobile and have a problem with the connection when implementing client certificates on apple IOS. The same solution is working when using an Android device. The connection also works on an Ipad if we disable client certificates.

We are using the following setup
BI Mobile on IPAD -> Reverse Proxy -> BI Mobile on Webserver
CA Certificate is imported as mcert into the BI mobile app
Root and intermediate certificates are imported as profile

We are using the client certificate as a two factor authentication. The reverse proxy verifies the certificate to ensure that a know device is connecting. After that the traffic is proxied to the webserver. The authentication within BI Mobile server application is the 2nd factor.

The ios app is prompting for the certificate when the connection is opened. After trying to connect for a few seconds it does request the certificate again and again. Traffic checks on our reverse proxy indicate that no request is reaching the proxy. The app log isn't very clear and doesn't give any clues on the solution. Anyone experienced this problem already? I am also interested in possible other options for this solution. The idea behind the client certificates is to guarantee that a known device is connection.

With regards,

Michel

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