Schedule a webi report to email issue

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Hi,

A webi report was scheduled to run and send exel file to email one time. The instance is in a status of "Running" for more than 24 hours. When checked the instance details, it said "waiting for scheduling to complete. Job ID: 15,786, name:[Report Name], kind:Webi in Pending state (FBE 60509) [0 recipients processed.]". After a day passed, the schedule failed. And in the Publication Admin Log, it said

2011-10-17 16:55:22,173 INFO [pool-4-thread-4] BusinessObjects_PublicationAdminLog_Instance_15786 - [Publication ID # 15786] - Running publication instance.

2011-10-17 16:55:22,251 INFO [pool-4-thread-4] BusinessObjects_PublicationAdminLog_Instance_15786 - [Publication ID # 15786] - The global delivery rule for this publication was met; publication processing will now begin.

I don't know why it failed. Is there any option needed to be set such as timeout?

All destinations have been set and enabled. Have restarted and reenabled could not help. A webi report run interactively fine.

We are on version:

BusinessObjects Edge BI 3.1 SP4

Windows Server 2008 R2

SQL Server 2008 R2

Thank you.