MRKO Error : Express document "update was terminated" received from author

[milan_chowdhury]

Hi Gurus,

When settling Consignment through MRKO we are getting error 'Express document "update was terminated" received from author xxxx' in ECD system.

At workplace inbox, the error shows "Error Info... XS 007: Address invalid".

Please note that I am not getting any short dump at ST22 for the same error.

My queries are:

1. How can I create a short dump for this error....this will help in analyzing the issue.

2. What are the probable reasons for this error can be.

Thanks in advance for helping.

Regards,

MC

[Former Member · Accepted solution]

Hi

Most common cause for this error relates to the document number range

- FI/PCA/CO.

It could be the FI document number ranges:

1)Check what number range your document type has assigned, then go to your FI document number range in FBN1 and check for that particular number range, what the status is. Then go to table BKPF and check what was the last number posted for that particular number range, update the status in FBN1 with the latest document number issued for that range.

2)Please check if there are any update terminations for your user ID

in transaction code SM13.

You can release the terminated document form here.

Thanks.

[milan_chowdhury · Accepted solution]

Hi All,

1. I have checked the No. Ranges for Invoice Document in FBN1 and the found that the current invoice value is updating as per BKPF table.

2. The mail address provided in Vendor Master is also OK...as it is mine only.

3. Not finding any spool issues in SP01 also.

4. Not finding any dump in ST22.

Only I couldn't check SM13 as I don't have authorization. Is there no other means to do it??

Regards,

Milan.

[Former Member · Accepted solution]

Hi MIlan,

Sm13 transaction only gives a clear picture for the update termination.

It gives the entries the system is trying to insert or update..

please check it in Sm13..

check the red line which points at the error....

[milan_chowdhury · Accepted solution]

Hi,

I have tried SM13 and getting ERROR XS007(Address Invalid).

Diagnosis says:

The address specified is invalid or initial (address value, address type INT).

Procedure:

Enter a correct address that is suitable for address type INT.

The formats are:

1. INT (Internet Mail Address): <name>@<domain> or comment<name>@<domain> or <name>@<domain>(comment)

2. FAX(fax addresses): <country><number>

ETC

Now as already told, I have properly maintained mail-id in "Email" field & "StandardComm.Mtd" field as E-Mail of the Vendor Master.

The mail ID is my official ID and working.

Please advice further.

Regards,

MC.

[milan_chowdhury · Accepted solution]

Hi All,

The issue got resolved after re-maintaining the total Address / Mail ID in vendor master.

Thanks to everyone who contributed.

Regards,

MC.

[Former Member]

Hi,

Go to SP01 to see the spool request. By this you cansee the error log and can analyze the issue. The E-mail address you maintained in the vendor master record (consighnmnet vendor) is not correct. Please maintain with correct address. Thanking you.

[Former Member]

Check whether u have changed the PO document number range or info record number range.....

If yes try to chk the table which is the last PO number and try to change the current PO doc number

[Former Member]

Hi,

Have you reported this problem to your basis team? Many notes are available in the service market place to solve this issue.

They can open an OSS note for the same. Many such problems happen especially with goods movement due to overlapping number ranges and so forth.

You can go to transaction SM13 and find the reason for termination in your case.

Regards,

Udaya.