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author's profile photo Former Member
Former Member

Open Workitem in UWL from an external portal link

Hi Experts,

I have an approval mail that contains a link to the portal. The link takes the approver to the login page of the portal. On entering the login credentials, the worklist opens. The question here is, can we have a link such that on clicking the link, the respective work item opens for the approver straightaway. In short, after entering the login credentials, the workitem opens straight away and the approver dont have to search for the workitem in the worklist.

BR,

KM

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 19, 2011 at 07:14 AM

    Hi,

    How are you sending the email? Are you using extended notifications to send the email. If yes, you might have a possibility to get this working by certain configurations.

    If you are sending the email from the workflow, you could formulate a direct link to the work item into the email. This requires some development effort though. Basically you need to check that which application is launched from the UWL and which parameters it takes. After you know this, you could build your logic into the workflow to formulate an URL to launch the application.

    Regards,

    Karri

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