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Oct 18, 2011 at 10:22 AM

Procurement Card Approval Problem

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Hi Experts,

We have a P-Card transaction that we are trying to approve and it did go to the first reconciller successfully as intended.

However, in error, this workflow was then Completed manually in the background, so the task no longer exists and the status against the transaction is still 'New' and has not triggered the level 2 approval workflow.

How can I manually restart the WS10000093 workflow in order for the first level approval to happen in the normal way?