BOXI perfromance issue

[Former Member]

Hey Experts,

We are facing Performance issues on one of our BOXI server, Infoview is very slow.

What can be the reasons for it.

Is this CMS database connectivity issue?

[Former Member]

Hello,

You need to figure out about network latency / system resources / application server capability.

There is a FREE tool known as remote support component (http://service.sap.com/rsc) which is delivered by SAP for end user to monitor and maintain the health of their SAP Business Objects landscape.

I would suggest you to give it a try.

For this tool you need to minimum BO XI3.1 SP2 at your end.

Thanks.