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Former Member
Oct 17, 2011 at 03:47 PM

error in WEB IC FOR WORK ITEM "Choose an assignment reason"

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We are getting an error in WEB IC where user is trying to resubmit the work item by giving the resubmission date, re submission reason , Status, and sub status

but when users are trying to save it they are getting an error i.e. "Choose an assignment reason" and they are not able to complete the process

I know there is config for maintaining "Define Reasons for Assignment of Work Items" in SPRO under work items, but this config is not applicable since we are not assigning work item to a new unit and/or a new collection specialist, or removing any assignment. we are just re submitting the work items

Any help on this will be highly appreciated.