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Former Member
Oct 17, 2011 at 02:21 AM

Crystal Reports Trial Install Fail

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I just downloaded the 30 day trial of crystal reports. I have been completely unable to install it. I downloaded it a couple times to make sure, tried a couple different computers. I get the same error every time: "Runtime Error! Program: <path>. This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Windows gives the following error information:

Problem signature:

Problem Event Name: APPCRASH

Application Name: SetupEngine.exe

Application Version: 14.0.2.364

Application Timestamp: 4de9a492

Fault Module Name: MSVCR80.dll

Fault Module Version: 8.0.50727.4940

Fault Module Timestamp: 4ca2b271

Exception Code: 40000015

Exception Offset: 000046b4

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 649d

Additional Information 2: 649d62aeec201054a906636a3d67a7d3

Additional Information 3: f400

Additional Information 4: f4004d6468288aa35fb696fd6b03f285

Help!