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Former Member
Oct 13, 2011 at 10:13 AM

Return and Repair

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Hi,

In return and repair process is it required to create a sales order in the beginning?

Whther material delivery at company from customer can happen without this sales order?

Can anyone tell the imporatnce of sales order(repair order) creation in the beginning

Can the below steps can be followed for the process

1)create a service notification upon request(iw51)

2)goods receipt at site from the customer(vl01n) without ref to sales order)

3)create service order wrt serv notification (iw52)

4)perform the work using material and resources (iw32,iw41,migo)

5)create final sales order and billing using dip profile (dp90)

6)ship and deliver the product to customer(vl01n)

7)settle the service order(ko88)

Regards,

Ebin

<a href="http://www.frostwire.name/">frostwire</a>, <a href="http://www.utorrent.name/">utorrent</a>