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Former Member
Oct 11, 2011 at 08:59 PM

Crystal Reports 2011 INS00140 error

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I have been unsuccessful in installing Crystal Reports 2011. After I enter my name, company name, and key, it will pop up with the error after 30 to 45 seconds of waiting. I am uncertain if I have to uninstall Crystal Reports 2008. I have spoken to technical support. They gave me a few things to try however, the end result was the same. They mentioned to go back to the distributor and get another CD Key. I am not certain if that would even matter at this point considering I am not getting that type of error.

PC Spec:

Dell Precision T3500

Windows 7 Enterprise w/SP1

4GB memory

Intel Xeon W3550

Steps taken:

1. Downloaded latest files from SAP (53005711 and 51041020)

2. Made certain I did not have the MS KB2467175 update

3. Installed Visual Studio Pro 2010

Please let me know what else I can do to get this on my system short of reinstalling the OS.