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replicate Service Request from SAP CRM to SAP ECC

Hi,

We are doing servie in SAP ECC, but the Service request is created in SAP CRM CIC and passed to the service team in SAP ECC.

how to replicate the Service request to ECC and how to get the Service confirmation from ECC to CRM.

With Regards,

SELVAM T

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2 Answers

  • Posted on Oct 29, 2011 at 05:44 AM

    We are going to use XI for integeration

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 13, 2011 at 11:24 AM

    Hello Selvam,

    For the data replication between CRM and ECC please consider the

    different replication scenarios from note 541113.

    Regarding your question about the replication of CRM service order

    confirmations to ECC: Please have a look at the application help:

    http://help.sap.com/saphelp_crm70/helpdata/en/0a/4d88ef587649f4a9d16bf34

    c487fe6/frameset.htm

    Regards,

    Reshma Rao

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