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Former Member

Adding Usage type EP on NW 7.3

Hello,

I built a new NW 7.3 box and added Enterprise Portal by downloading the required Software Component Archives and installing it using JSPM.

After the components were deployed in JSPM i got this message " The following usage types have been activated: sap.com/EP , sap.com/PI-AEX. They may need additional configuration, so you are strongly advised to check the Configuration section in Installation Master Guide.

Although under "Deployed Components" in JSPM, I see EP as a component but when i try to access portal using "http://hostname:50000/irj/portal" I get this error message:

Portal runtime error

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID 08:56_10/10/11_0018_4480450

See log file for details about this exception

Please help!

Thanks.

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Oct 10, 2011 at 06:09 PM

    The defaultTrace_00.7.trc is attached and looks like the service is not starting up , but I can't interpret what the problem is .

    Please help!

    #2.0 #2011 10 10 12:58:12:179#0-400#Error#com.sap.portal.prt.runtime#

    #EP-PIN-PRT#tcepbcprtc~api#C000AC1D0DE7013F0000000200B4002E#4480450000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.runtime#J2EE_GUEST#0##BE94B475F36011E09868000000445DC2#a249eab5f36011e08e0f000000445dc2#a249eab5f36011e08e0f000000445dc2#0#Thread[HTTP Worker [@1169402566],5,Dedicated_Application_Thread]#Plain##

    12:58_10/10/11_0019_4480450

    [EXCEPTION]

    com.sap.engine.services.servlets_jsp.server.deploy.impl.exceptions.WCEApplicationNotStartedException: The application [sap.com/com.sap.portal.navigation.service] is configured to have ALWAYS start up mode. Currently it is in STOPPED status - because of this it will not be started implicitly by the Web Container service and any internal operation that needed this application to be running will fail. The reason for STOPPED status is because the application failed to start during cluster startup. The error is: 4480450

    startApp

    1

    Application sap.com/com.sap.portal.navigation.service cannot be started. Reason: it has hard reference to application sap.com/com.sap.portal.ivs.global.bridge, which is not active on the server because application fails to start with errors. Contact component owners to investigate the problem with application sap.com/com.sap.portal.ivs.global.bridge.

    94

    com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Application sap.com/com.sap.portal.navigation.service cannot be started. Reason: it has hard reference to application sap.com/com.sap.portal.ivs.global.bridge, which is not active on the server because application fails to start with errors. Contact component owners to investigate the problem with application sap.com/com.sap.portal.ivs.global.bridge.

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedApplication(LifecycleController.java:703)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:218)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:189)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:212)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginLocal(StartTransaction.java:196)

    at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:562)

    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocal(ParallelAdapter.java:322)

    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:2673)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedApplication(LifecycleController.java:697)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:218)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:189)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:212)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginLocal(StartTransaction.java:196)

    at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:562)

    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocal(ParallelAdapter.java:322)

    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:2673)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedApplication(LifecycleController.java:697)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:218)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:189)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:212)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginLocal(StartTransaction.java:196)

    at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:562)

    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocal(ParallelAdapter.java:322)

    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:2673)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedApplication(LifecycleController.java:697)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:218)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:189)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:212)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginLocal(StartTransaction.java:196)

    at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:562)

    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocal(ParallelAdapter.java:322)

    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:2673)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedApplication(LifecycleController.java:697)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:218)

    at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:189)

    at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:212)

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    • Former Member

      Dear Siri Nemani,

      Iam facing the similar issue, did you get any solution for that:

      Issue -



      Portal runtime error

      An exception occurred while processing your request. Send the exception ID to your portal administrator.

      Exception ID 01:07_05/08/12_0008_14137350 See log file for details about this exception


      ===================================================================

      Error occurred on server 14137350 during startApp of sap.com/com.sap.portal.ivs.init : com.sap.engine.services.deploy.excepti

      ons.ServerDeploymentException: Application sap.com/com.sap.portal.ivs.init cannot be started. Reason: it has hard reference t

      o application sap.com/com.sap.portal.ivs.global.bridge, which is not active on the server because application fails to start

      with errors. Contact component owners to investigate the problem with application sap.com/com.sap.portal.ivs.global.bridge.

      at com.sap.engine.services.deploy.server.LifecycleController.startReferencedApplication(LifecycleController.java:677)

      at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponent(LifecycleController.java:208)

      at com.sap.engine.services.deploy.server.LifecycleController.startReferencedComponents(LifecycleController.java:179)

      at com.sap.engine.services.deploy.server.application.StartTransaction.beginCommon(StartTransaction.java:200)

      at com.sap.engine.services.deploy.server.application.StartTransaction.begin(StartTransaction.java:166)

      at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesOnOneServer(ApplicationTrans

      action.java:421)

      at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhases(ParallelAdapter.java:465)

      at com.sap.engine.services.deploy.server.application.StartTransaction.makeAllPhases(StartTransaction.java:605)

      at com.sap.engine.services.deploy.server.DeployServiceImpl.makeGlobalTransaction(DeployServiceImpl.java:1828)

      at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:2480)

      at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationOnInstanceWait(DeployServiceImpl.java:2732

      )

      at com.sap.engine.services.deploy.server.DeployServiceImpl$1.run(DeployServiceImpl.java:2916)

      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

      at java.security.AccessController.doPrivileged(Native Method)

      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185)

      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:302)

      at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationOnInstanceWait(DeployServiceImpl.java:2762

      )

      at com.sap.engine.services.deploy.server.DeployServiceImpl$1.run(DeployServiceImpl.java:2916)

      at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

      at java.security.AccessController.doPrivileged(Native Method)

      at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185)

      at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:302)

      Regards,

      Adarsh Kumar


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