Credit and Debit note

[former_member596794]

Hi,

After raising the invoice, due to any errors we raise credit note or debit note to the customer through SD. We have created a condition type like ZCR / ZDR and raise the credit and debit note, but here when we create a credit or debit note the pricing configuration gets copied as the same as creating an sales order , but while raising a credit or a debit note we would like to change the prices how to do it ???

regards

rajesh

[gomatheeswaran_palaniappa]

Hi,

Its always wise to have different billing types for credit and debit notes, so that you can perform all the requirements regarding those. In your case, you can have different pricing procedure.

Can you please let us know the business reason behind keeping new condition types rather than billing types?

Regards,

P Gomatheeswaran

[former_member596794]

HI Gomatheeswaran,

Thanks for your reply, our scenario is like at the order creation there are chances of pricing going wrong not updated in the master and so on.... so we will be giving them a credit or a note we will be creating the credit and debit note with reference to the Invoice number, so we would like to change the price at the time of creating of credit ( sales order ) .

regards

rajesh

[gomatheeswaran_palaniappa]

Hi,

You can explore Invoice correction request functionality which suits your purpose. Please search in SDN, you will get much more details on this topic.

Regards,

P Gomatheeswaran