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On hold account is missing

Former Member
0 Kudos

Dear all,

Scenario is as below:

1) AP Invoice - Service Type created by me.

2) Now I want to create AP Credit Memo based on above document - the error is coming :-

"ON HOLD ACCOUNT IS MISSING"

Pls give solution,

Regards

Ravi Kumar

Accepted Solutions (0)

Answers (3)

Answers (3)

jitin_chawla
Advisor
Advisor
0 Kudos

Hi,

Please check Note No. : [1601484|https://b1-support.wdf.sap.corp/sap/support/notes/1601484]

Kindly check the issue by upgrading the database to 8.81 Pl08 where the issue is fixed.

Extracts of the Note :


Symptom

You are working in Indian localization. You post the Service Invoice with tax code containg the CENVAT tax type. The CENVAT tax is calculated and posted to the CENVAT Clearing Account. When you want to credit such invoice the error 'On hold account is missing' pops up and Credit Memo cannot be added.

Please, use Service Tax Type when post Service Invoice.

You can post standalone Credit Memo with the tax code used in the service Invoice and later reconcile transactions. 

Cause

Application Error

Solution

SAP intends to provide a patch or patches in order to solve the problem described.

The section Reference to Related Notes below will list the specific patches once they become available.
The corresponding Info file of the patches in SAP Service Marketplace will also show the SAP Note number.
Be aware that these references can only be set at patch release date.
SAP will deliver patches only for selected releases at its own discretion, based on the business impact and the complexity of the implementation.

Kind Regards,

Jitin

SAP Business One Forum Team

Former Member
0 Kudos

Hi,

Please go to your form settings for AP CM and look for GL account, make this field visible. After this, go to you AP CM row level and look for the GL account,click the yellow arrow next to your GL code then see if its on hold or not. If GL account is missing,then try to update your GL account determination so that everytime you create a CM,it will automatically insert the proper GL account...

Regards,

Darius Gragasin

Former Member
0 Kudos

GL Account is coming perfectly. It is active.

Former Member
0 Kudos

Hi Ravi.......

Welcome to SAP Business One Forum......

This error should not come for Service Type Document...

If it is for Item then it is understood...

Will you please tell me the JE of AP Invoice document for this Service Type?

Which are Dr. and Which are Cr?

Regards,

Rahul

Former Member
0 Kudos

Thanks Rahul,

The Entry is as follows:

Vendor A/c Cr.

GL Account Dr.

Tax Account Dr.

Former Member
0 Kudos

Are you doing Copy from or copy To?

And are you doing Credit Memo in the same date as Invoice date?

Regards,

Rahul

Former Member
0 Kudos

I m doing Copy To,

Date is Same.

Former Member
0 Kudos

HI

While testing your scenario in my db,i had observed that the error arises which is due to tax codes...

Normally,this error is not arising for tax exempt and VAT in my db,so you also check the Tax related accounts to find the unmapped area...

I am also trying the same....

Former Member
0 Kudos

all GLs are mapped correctly

Former Member
0 Kudos

HI

May i Know whats is the Tax code and it combinations?

Former Member
0 Kudos

Tax Code is relevant to EXCISE & VAT BOTH