Print Layout cause a crash on Invoice

[Former Member]

Hello experts

After upgrading to 8.81 , I experience a crash on all clients, all stations,

This happens when i try to produce al doc, print or preview a new/old A/R INVOICE.

The crash state: Sap buisness one must close due to inefficient memory. then i press OK and everything closes.

It happens on a specific 8 layouts that all contain a common denominator which they are all in foreign currency.

When i change the layot to System, the problem disappears.

My Local currency Layots are all working flawlessly also.

I have tryed to take the System layot for the foreign currency and edit it again and save it, but problem still there.

Please Help me figure this issue out

Thanks

Dror

Israel

[Former Member · Accepted solution]

Dear Israel,

Could you share what have you changed on the foreign currency AR INvoice PLD?

Thanks,

Gordon

[Former Member · Accepted solution]

Dear Gordon

Thanks for joining this thread.

I did not changed anything.

I just made an upgrade for 8.81, than the problem showed up only on the foreign layouts.

it was my assumption that the only difference between the local (israeli) layout and the foreign layous is the currency.

did you ever encountered with this kind of crash caused after upgrade?

thanks

[Former Member · Accepted solution]

When you said i change the layout to System, the problem disappears, what is exactly for that?

[Former Member · Accepted solution]

Let's say I'm going back to an INVOICE i preduced a week ago.

Now, I want to print it, so i choose a Layout before print.. on the Pencil icon.

If i choose any of the Foriegn layouts - SBO crashes.

if i choose A/R INVOICE (SYSTEM) whice comes originally with SBO. the document print out or can be previewed with no problems.

I have to assume there are some fields that are uniqe to the foriegn layouts which got defected after the upgrade.

[Former Member · Accepted solution]

In this case, this is your editing from system PLD previously, right?

[Former Member · Accepted solution]

Yes all edits came from the system layouts.

but i have tryed edit a new layout from system - and problem showed up again.

[Former Member · Accepted solution]

That is my question: what have you changed?

[Former Member · Accepted solution]

hi gordon,

I will try to be as clear as possible.

for the past 6 years i have been working with a layot that i made for my company needs

(headlines, pictures, some unique costoms fields .. etc etc )

Now , after i made the upgrade for 8.81 , suddenly, this unique layout keep crashing every time i use it.

i did not change anything since the upgrade. the diffrences between the system layout and the unique one are many.

[Former Member · Accepted solution]

Have you used Alt + click to add tables?

[Former Member · Accepted solution]

No, Never heared of that.

Is there an option that re-installing sbo 8.81 will fix this bug?

that's because it started only since the upgrade.

[Former Member · Accepted solution]

Only if you down grading your B1 version/PL. However, that might be a pain process because there is no standard way for it.

[former_member541807]

hi,

check this SAP Note: 1373430

regards.

Fidel

[Former Member]

Saving in other names didnt solve the problems,

dear Fidel, Could you give me a link to find this note?

I did not find it on google.

thanks

[Former Member]

HI

Check this link for notes...

http://www.easymarketplace.de/note-display.php

You need S-user id to open the note...

[former_member541807]

Hi,

You need an "S" account to access this SAP Note: you have to Visit SAP Portal.

Visit www.service.sap.com

FIdel

[Former Member]

HI

better save the same layout with different name and try again...

[Former Member]

HI

This error will occur when the system is not good enough in hardware requirements like RAM,HD etc...

[Former Member]

Thanks for the quick answer

but , This problem has accured only after Upgrad for 8.81

all computers have at least 2mb RAM ...

I dont see why it happens only on a specific fre layouts, is there a any query that can check the layous for errors?

I'm clueless.