I have configured CCMS alerts in my solution manager system. For alert management I have configured both the methods
CCMS_ONALERT_EMAIL_V2 and CCMS_ONALERT_EMAIL.
Strangely CCMS_ONALERT_EMAIL is working fine and the alerts are being sent to the email but CCMS_ONALERT_EMAIL_V2 isnt.
Problem with CCMS_ONALERT_EMAIL method is that, I am not able to customize it. The subject line of the email being delivered is not customizable and I need a workaround.
Any pointers or any help would be much appreciated.