Copy from a closed A/R invoice to a A/R Credit Memo.

[Former Member]

Hello Forum,

I have a closed A/R invoice that is paid up.

Now, if the customer returns that item, I would create an A/R Credit Memo and pull up from the above A/R Invoice. However, SAP B1 8.8 does not allow copy from a closed A/R invoice. In that copyfrom list only the open A/R invoice show up.

Is this how it has always been, or am I missing something here.

Basically my need is to be able to create a A/r Credit Memo from a closed A/R invoice. Without this, we have to enter items one by one, rather than be able to copy them all and remove the ones we don't want returned. Right?

Thank you.

[Former Member · Accepted solution]

Hi Syed,

It had been always like that, from version 2004 until latest version. Never used version prior to 2004, but I believe it should be the same case. The reason is quite simple, closed Invoice couldn't be credited again with a credit memo document. However I understand that your intention here only to copy all item (as a template only), but that's not how SAP B1 worked.

Best Regards,

Hendry Wijaya