Viewer won't launch - error in the pathing / crystal scripts?

[Former Member]

Hi,

I've developed a parameterized report (CR 2011). I created a Command that utilizes SQL selects. I upload the .rpt to my web application successfully. When I run the report, in my app, the dynamic parameters come up first and work as expected. Once I've selected the parameters and then click OK to run the report the following error comes up:

com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Report file /var/www/vhosts/jobutrax.com/symfony/releases/staging/shared/reports/null not found---- Error code:-2147215356 Error code name:fileNotOpened

We are using a Java Servlet to capture the information and send it to the Java Report Viewer Web Application. Itu2019s all running on Tomcat on CentOS Linux.

Any idea what could be causing this and how to remedy?

thx!

Mark

[former_member185028 · Accepted solution]

Hello Mark.

Have you confirmed that your report is lcoated in the folder "/var/www/vhosts/jobutrax.com/symfony/releases/staging/shared/reports/"?

Additionally, has the report name been set. It sounds like it is looking for a report named "null".

Regards.

- Robert

[Former Member · Accepted solution]

Hi Robert,

My developer (I'm somewhat communicating on his behalf) agrees. He says it's losing the report name from when we set it. He has to look over the code and see where it's being dropped. All other functions get the right name. It's the JavaScript and report viewer code he feels needs to be look at.

Mark