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Former Member

Errcode 255 when installing business objects explorer

Linux, XI3.1

While Installing the Business object Explorer, I got following error while running "Post Install Actions":

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[error] Errcode 255: /usr/sap/EO4/bobj/bobje//jdk/bin/java -Xmx256M -Djava.net.preferIPv4Stack=false -Dbobj.root.internal="/usr/sap/EO4/bobj/" -cp "/usr/sap/EO4/bobj/bobje/ja va/lib/InitSmartServers.jar" "com.businessobjects.smartservers.AddNode" -update -name "BOBJEBSC" -cms "nert49:6400" -user Administrator -password "*****" -authenticatio n "secEnterprise"

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Does anyone recognize this error?

Thanks,

Matt

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2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 06, 2011 at 05:26 PM

    This is fixed - here is what SAP had us do (on linux / db2):

    === TECHNICAL DETAIL & COMMUNICATIONS ===

    1. The BO Explorer 3.2 installation hangs at 69%.

    2. In the Polestar logs found the installation hangs while reading the <BO install directory>/java/lib.

    3. Found that the environment variable not set.

    4. Tried to export ./env.sh script , but it was not working

    5. Later found the BO was installed with user u201CAu201D and in the directory it was showing user u201CBu201D.

    6. Change the <BO install directory>/ owner to user u201CAu201D

    7. Found the LD_LIBRARY_PATH is set to DB2/lib32 directory.

    8. Checked the SIA name using ./serverconfig.sh  list all existing SIA option

    9. Tried the BO explorer installation again , the installation is successful .

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 28, 2011 at 02:54 PM

    Hi Matt,

    I think something went wrong during the installation...

    If I were you, I would try the following:

    1. Removed the existing version of Explorer using ./AddorRemove product script

    2. Install your version of explorer using command:

    ./install.sh followed by BusinessObjects install directory

    Another thing that you might want to check is if your explorer version is compatible with your version of BOE

    Have a look at the following note describing the compatibilities:

    https://bosap-support.wdf.sap.corp/sap/support/notes/1526927

    Let me know how it goes

    Philippe

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