order is blocked for credit check

[Former Member]

Hi All,

When I am trying to deliver a sales order the following error message is displayed.

Order blocked for delivery as a result of credit check

Message no. VL060

I tried the following steps--

1) Checked VOV8 - No delivery Block

2) Checked VOV6- No delivery block

3) Checked VA01 Item/header -No delivery Block

4) Checked OVAK- Sales document Type is not assigned

5) Ran the programme RVKRED77

The system is accepting the order once I release it through VKM3

also checked OVA8 setting and it also find, even at 40% exposure --order is blocked for delivery.

kinldy suggest what is the reason behind this. Even the exposure is less than assigned credit limit.

its urgent.

[jignesh_mehta3]

Go to T-code FD32 & enter Customer Code & Credit COntrol Area & go to the Status Screen.

Here you can see the currently limit & the Receivable & Exposure details.

Hope this helps,

Thanks,

Jignesh Mehta

[Former Member]

i have checked all

credit limit --200000

receivable--80000

open order-0

open deliery and billing--0

total exposure 80000

kinldy suggest. its urgent

thanks in advance

[Former Member]

Hi Prschi,

Can you check in OVA8 what credit checks are activated,if oldest open item is activate then go to FD32 give your customer number,CCA and enter,then select ENVOIREMENT>LINE ITEM>IN CONTROL AREA and chech if any open item there.

Else go to SE16 enter table VBUK give your sales order number and check due to what credit reason your order is blocked and then proceed accordingly or else revert to the forum.

Hope this will help.

Thanks,

Davinder

Edited by: davinderpalsingh on Sep 26, 2011 12:40 PM

[Former Member]

hi ,

in ova8, only dynamic and open items are checked.

risk category-0008--110%;20%PD>30DAYS.

although i have releases the document. but i want to know why thios is happening even if customer has sufficient credit limit.

when i save an order it gives an message --max. % of open item has been exceeded. but in ova8 --max %of open item is 20% and no. of days are 30.

when i try to deliveryn it gives an error log--order is blocked for delivery as a result of credit check.

Thanks,

[kalyan_mokirala]

Hi Prschi,

Check your order in the report CHECK_CM . You can execute this in SE38/SA38 transaction. This gives you complete analysis of the order details. It will further tell you on what basis credit is evaluated. Based on this you can dig further the reasons due to which you are getting the block. Hope this helps.

Edited by: mokirala tilak on Sep 26, 2011 12:31 PM

[former_member365422]

Dear Prschi,

As adviced by Morarikala and davinder check in VBUK for which reason order was blocked (even though released you find for which reason it was blocked and released) Also run CHECK_CM to do further analysis.

Also please confirm if you have assigned any Financial Doc to sales order like Letter of Credit.

Regards

Mayank

[Former Member]

Hi,

as per the warning message, since the oldest open items date is exceeded you are receiving this message, meaning customer had not paid a certain value for a old billing which is 30 days + the payment terms date in the past.

say if your payments days is 10 & 30 days is maintained in OVA8 & if an invoice was made (even for Re.1) around 42 days back & is this was not paid by the customer till date then the new orders will go for a block.

Please have a check at FD32 for the payer under payment history page or have the customer checked for his accounts receivable from the FI team for the past period. this will help you understand better. if it is a test system clear all the accounts receivable in this period & your new sales order during creation or change ( specifically with value) will not go for a block.

Thanks & Regards

Ilango

[Former Member]

Hi,

As per my knowledge open orders,open deliveries and open items could be one reason,even though the order value is less than the credit exposure, system will consider the open items for that customer due to that it will block the customer.

Thanks

Ram