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author's profile photo Former Member
Former Member

order is blocked for credit check

Hi All,

When I am trying to deliver a sales order the following error message is displayed.

Order blocked for delivery as a result of credit check

Message no. VL060

I tried the following steps--

1) Checked VOV8 - No delivery Block

2) Checked VOV6- No delivery block

3) Checked VA01 Item/header -No delivery Block

4) Checked OVAK- Sales document Type is not assigned

5) Ran the programme RVKRED77

The system is accepting the order once I release it through VKM3

also checked OVA8 setting and it also find, even at 40% exposure --order is blocked for delivery.

kinldy suggest what is the reason behind this. Even the exposure is less than assigned credit limit.

its urgent.

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Sep 26, 2011 at 05:05 AM

    Hi,

    As per my knowledge open orders,open deliveries and open items could be one reason,even though the order value is less than the credit exposure, system will consider the open items for that customer due to that it will block the customer.

    Thanks

    Ram

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  • Posted on Sep 26, 2011 at 05:29 AM

    Go to T-code FD32 & enter Customer Code & Credit COntrol Area & go to the Status Screen.

    Here you can see the currently limit & the Receivable & Exposure details.

    Hope this helps,

    Thanks,

    Jignesh Mehta

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    • Former Member Mayank Patel

      Hi,

      as per the warning message, since the oldest open items date is exceeded you are receiving this message, meaning customer had not paid a certain value for a old billing which is 30 days + the payment terms date in the past.

      say if your payments days is 10 & 30 days is maintained in OVA8 & if an invoice was made (even for Re.1) around 42 days back & is this was not paid by the customer till date then the new orders will go for a block.

      Please have a check at FD32 for the payer under payment history page or have the customer checked for his accounts receivable from the FI team for the past period. this will help you understand better. if it is a test system clear all the accounts receivable in this period & your new sales order during creation or change ( specifically with value) will not go for a block.

      Thanks & Regards

      Ilango

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