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Former Member

Low performance on SAP B1

Hi everyone,

I have a company with SAP B1 2007B Pl 21 that had a migration process to a Dell Server (2x Xeons X5980 + 16GBRAM + Raid5 8 HD's SAP). They had Windows Server, SQL and SAP migrated in this process. After the process they reported a problem with the connection performance, which are taking about 7 minutes to log in on SAP and 10 minutes to change companies (no matter which one).

They have about 40 workstations and 2 of them dont have the problem, they take about 7 seconds to log in and 12 seconds averange to change companies (about the same time the client installed on the server does it).

For test purpose we cleaned up one machine and installed everything from blank. We put this machine on the same network node that the server is, along with the machine that works good, the scenario kept the same. We tried changing permissions too and nothing happend.

We are getting out of ideas.

Best regards,

Lucas Taliberti

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  • Best Answer
    Posted on Sep 24, 2011 at 02:15 AM

    Hi,

    hi, try to check the message log of all users and empty there respective inbox.. these may cause the delay in logging on to the system.

    best regards,

    Fidel

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    • Former Member Former Member

      Hi Clint,

      We aren't using VirtualBox do access SBO.

      Just the IT guys from my client office had, for some reason that I don't know, a virtual machine software installed.

      We use Terminal Licensing for external access as you suggested.

      Regards,

      Lucas Taliberti

  • author's profile photo Former Member
    Former Member
    Posted on Sep 23, 2011 at 09:07 PM

    Hi,

    What are the 40 computers OS are they Windows 7?

    The 2 working computers are connected to RDC or just plain LAN connection.

    Does you server have 2 network cards? How about the distance.

    Please consider also the add-on, try to disable it upon loading.

    Try to log all users in the 2 working computer lest see if all are running okay.

    Thanks.

    Clint

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  • Posted on Sep 24, 2011 at 03:18 PM

    We have the same issue at my place of work with the windows 7 machines using 2007 A pl35. I believe the hardware is fine but that version business one does not officially support that version windows. Our solution is upgrading business one to 8.81.

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 24, 2011 at 10:00 PM

    Hi Lucas Taliberti,

    Check what are the differences between these 2 working PC and others. That will give you a hint if you can find any.

    Thanks,

    Gordon

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