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Former Member

Performance issues with process chain protocol

Hi there.

We're facing problems with process chains since the update from BW 7.40 SP7 to 7.40 SP15.

1. Process chains stop running even if the part chain and all of its steps are green.
I've found out so far, that in table RSPCPROCESSLOG entries exist that shows the part chain still active. Futhermore I've found a short dump in ST22 that gives the info "TIME_OUT" in RSS_SLEEP_DEBUG which is called by RSPC_PROCESS_FINISH.

2. Setting the wrong entries in table RSPCPROCESSLOG with the report RSPC_PROCESS_FINISH takes a very long time and does sometimes also ends up with a short dump (time_out).

3. Opening the protocol view for process chains takes very long.

- We are not facing any other performance issues after the update.
- It seems not to be a problem with to less batch processes or system reccources.

I'm not sure what I can check further more to find the error and would be very grateful for any help.

Thanks in advance.
Best regards,
Sebastian

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