connection error when viewing crystal report on SAP BO BI4.0

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We have issue when trying to view crystal report on BO BI4.0 server.

Our working step:

1. install oracle10gR2, BO BI 4.0 & client tools in Windows 2008 server.

2. configure Oracle ODBC 64 bit data source with successful test connection (do we need config ODBC 32 bit?).

3. run CMC from url: http://xxxxx:8080/BOE/CMC

4. create test folder & upload testWithoutDatabase.rpt and

testWithDatabase.rpt (both working well in BOE XI R2)

5. setting database configuration for testWithDatabase.rpt

6. click mouse right button & view it,

7. successful to view testWithoutDatabase.rpt; but failed to view testWithDatabase.rpt with error message popup:

The viewer could not process an event. Failed to open the

connection.

---- Error code:0 [CRWEB00000119]

I am wondering what is wrong or some configuration missing.