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author's profile photo Former Member
Former Member

PR00 does not replicate from ECC to CRM after hierarchy load

Hello,

I'm encountering the following problem:

- When updating PR00 condition record in ECC, value does not replicate to CRM

This issue happened as a result of this:

- Hierarchy, materials, and prices appeared in ECC, not in CRM

To resolve, I did this:

- Replicated hierarchies to CRM via R3AS

- Replicated subsequent materials to CRM via R3AR2

- End dated existing condition records in ECC, created new condition records in ECC

- Prices successfully replicated into CRM instantly

However, there is just ONE material where pricing does not replicate from ECC to CRM after adjusting the condition records in ECC. What I would like to do is to bring in that PR00 condition record value from ECC into CRM. Does anyone have suggestions on how to do this? Would be greatly appreciated.

Thanks,

Andy

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2 Answers

  • Posted on Sep 26, 2011 at 03:26 PM

    Hello Andy,

    I will add some steps for troubleshooting the issue:

    First of all I recommend that you verify that the condition record has not been downloaded.

    If the ERP condition table that stores the record is AXXX then you should check if the record exists in table CNCCRMPRSAPXXX or table CNCCRMPRCUSXXX ( depending on whether it is a standard or a customer condition table). In the CRM table the variable key fields should be GUIDs so these are normally different from field values in ERP condition table AXXX. Then to be sure whether the record has been downloaded or not you can also check CRM table CND_MAPM_CNV_REC that contains the link between field KNUMH in ERP condition table AXXX and field VARNUMH (key of CRM cond table CNCCRMPRSAPXXX or CNCCRMPRCUSXXX) . If the condition record has been downloaded from ERP , there must be an entry for it in CRM table CND_MAPM_CNV_REC

    If the condition table has not been downloaded I recommend that you create the request for this specific record in transaction R3AR2 by defining a request with its field KNUMH. Then after you execute the request (R3AR4) please check the log of condition transfer (transaction SLG1, object COND_EXCHANGE, subobject CONDITIONS) and see if there is any entry with a message related to the field KNUMH that identifies the ERP record. (for example see if the message in note 877842 is displayed there)

    Best Regards

    Luis Rivera

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    • Former Member

      Thank you for the detailed reply Louis. I followed your steps and found out that the pricing reference material was not loaded into CRM from ECC. There was a subsequent load of hierarchies and materials that occurred two weeks ago, but it appears that two of the materials did not load and I cannot find a reason why these two were left out.

  • author's profile photo Former Member
    Former Member
    Posted on Sep 27, 2011 at 01:26 PM

    Closing this thread and opening a new one as the pricing is not the issue.

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