Issue printing labels on DYMO LabelWriter 450

[Former Member]

Hello All,

We are facing a very tricky issue while printing lables using DYMO LableWrite 450 printer. We used the SAP standard form RM07ETIKETT, however, we had to change the layout to Lanscape as suggested by the user.

The issue is that label is printed starting from middle of the page. So we are losing almost 2 inches of space on top of the label. We set the window margin on top to 0 and tried printing the labels on a normal printer on A4 paper and it prints fine. A few days back we printed a sample label in portrait layout on the same lable printer and it printed fine. Now the same printer doesn't print the label properly in portrait format.

We identified a pattern during out testing though. When printed in Landscape format, the top side of the label lost space and when printed in Portrait, it loses space on the left side of the label. We checked with the end user and they say they could print other labels successfully, though they aren't from SAP.

Your inputs are much appreciated.

Thanks,

Anil

[Former Member]

Hi Anil,

We have a requirement to print lables on DYMP printers. Could you share some inputs on printing lables from DYMO labelwriter 450 Turbo ?

As there are drivers in SAP, how  was the printer set up in SAP ?

Also, did you have to use an external program to create label layout and then import it to SAPscript ?

Thanks in advance!

/Vartika

[Former Member]

Hello Vartika,

We moved to Zebra printers at the end following a confirmation from DYMO that they do not support SAP related issues.

We tried to develop a label using the DYMO label creator software but SAP failed to identify the label.

Thanks,

Anil Japa

[Former Member]

Thank you for the reply Anil.

We also realized this and have now decided to move to Zebra or Brother printers. The main reason is  missing printer drivers.

Just another question if you could help with.The label we need would only have text fields such as material no., quantity etc. and NO barcodes. Do we still need a label designing external software ?

On the DYMO printer, we were able to print the SAPscript directly by using DYMO as a LOCL printer. But we cannot use this setup as we need a network printer to set up in SAP.

Regards,

Vartika

[Former Member]

Hello Vartika,

You don't need a label design software if it's Zebra printer. You can use the normal SAP ones if it is plain text and there are no complex alignments on the label. I'm not sure about the Brother printers though, I haven't worked on them.

Regarding the DYMO printers, you are right they have some issues with drivers. For Zebra printers there are no such issues. We managed to use them on the network as well.

Thanks,

Anil Japa

[Former Member]

Thank Anil. This helps alot! 

Regards,

Vartika

[Former Member]

Hi Vartika,

We are in a similar position but we can use local printer. But when we tried using LOCL, the printer was still not recognizing the print command.

So within LOCL , what device type and Output format did you use to get LOCL to print. Any advice is appreciated.

Vimal

[Former Member]

Hi Vimal,

Sorry i do not remember the printer set up details as it was a basis activity. But which printer are you using and also is it a smartform or a SAPscript ?

We had used a Zebra label printer finally and no external conversion program was needed.  Also we had a SAPscript for printing and it worked very well on both locl and network printers.

Also i remember once we had a problem with printing of barcodes on a locl printer with SAPscript, and then there was an SAP note which we had to implement! Wonder if you have a similar issue ?

/vartika

[Former Member]

Hi

Check with End user whether they are using Letter size paper or A4 size paper.

Since the A4 and Letter size differ then the label will not print properly.

A4 is 210 × 297 mm

Letter is 203.2 mm × 266.7 mm

Shiva

[Former Member]

Hello Shiva,

The users use the suitable label paper which is 101 * 54 MM

The reason I mentioned about A4 is, I do not have direct access to the label printer.

Thanks.

[Former Member]

Hi

You need to make sure that the width and height of the label size in A4 paper size almost similar to standard label

http://www.directindustry.com/prod/seiko-instruments/barcode-labels-35179-415269.html

Shiva

[Former Member]

Shiva,

As I mentioned earlier, the reason we printed on A4 is to check if it is printed properly - margins on the top, right, left etc. And it printed fine.

So when I speak about the actual problem it's on the label printer. The label printer seem to take extra margin on the top. That's exactly the issue I am facing now. I just came across the following thread which talks about a similar issue. May be I need to check the label type defined in the drivers.

Any inputs?

Thanks,

Anil

[Former Member]

Hello guys,

I just noticed another thing related to the same issue.

When I do Printing Test on the forms it actually shows a gap in the print preview. For example, I go to SE71 and enter the form name RM07ETIKETT and then click on Utilities -> Printing Test and preview the result, thre is huge gap before /E ETIKETT is printed. Could this be due to the print program?

Thanks,

Anil