Prevent follow-up transaction on Web UI if mandatory fields are not entered

[Former Member]

Hi Experts,

I want to prevent the creation of follow-up on the Web UI (lead->opportunity) (opportunity->quotation) (quotation->sales order) if the values are not entered in even one of the standard or non-standard mandatory fields. (i.e if there is even a single error message on the overview page) How can this be achieved?

P.S: I am new to the SAP CRM field, please take this into consideration.

Regards,

Yaseen

[gavin_crowe · Accepted solution]

Hi Yaseen

If there are mandatory fields which are not filled in the document, then there should be an error message triggered requesting that data be entered into the mandatory field. And as long as a document has errors, in general it should not be possible to create a follow-up document until the errors have been removed (mandatory fields are filled).

So are there errors in the documents that do not have mandatory fields filled? And in that case are you still able to create follow up documents for these? This should not be the case....

Best Regards

Gavin

[Former Member · Accepted solution]

Hi Gavin,

Yes, the follow-up transaction is prevented in case a standard mandatory field is not entered. But, if there is a certain field which I made mandatory or I created in AET and made it mandatory, the followup is allowed.

For e.g :- I renamed standard field 'Opportunity Group' to 'Customer Type' and made it mandatory (It was not mandatory before). Now if I dont enter value in this field, follow up is allowed. Also, the error message which comes on not entering the value ( 'Enter values for Customer Type' ) disappears after the opportunity is saved. (For standard mandatory fields, this kind of error message remains even in overview page)

In fact, I have two requirements which I think are interrelated :-

1> I want to prevent follow-up in case custom mandatory fields are not entered.

2> I also want to display error message (it should not disappear after edit mode is gone) even after the opportunity is saved... that is, error message in overview page as well, like in case of standard mandatory fields.

Thanks,

Yaseen

[Former Member]

in eh_onfollowup, i checked if the fields are initial.. if they are, i exited the program.....

[Former Member]

Hi,

If the follow up transaction is created on click of button, then you have to enter some validation in the button click event. The event name you can find out by putting break-point in the do_handle_event method of the overview page..

inside the button event, you can add some code like in the beginning, this code will exit the button event in case of any error message..

data: lcl_msgsrv TYPE REF TO cl_bsp_wd_message_service,

lcl_msgsrv = cl_bsp_wd_message_service=>get_instance( ).

IF lcl_msgsrv IS BOUND.

CALL METHOD lcl_msgsrv->get_number_of_messages

EXPORTING

iv_message_type = lcl_type " type E'

RECEIVING

rv_result = lv_no.

if lv_no is GT 0.

exit.

endif.

endif.

[Former Member]

Thanks asen2222.

I will try that. Looks like that is the kind of thing I want , but only if I am able to raise such an error message for non-standard fields as well. Right now, for fields which I made mandatory (Not mandatory by standard) no error message comes in overview page and hence it allows follow-up too.

[Former Member]

If you go to the configuration of the view, you can made those fields mandatory by checking the mandatory check box in the field property section. Then it won't allow you to proceed without entering those non standard fields.. The other option is to raise message in the methods like DO_VALIDATE_INPUT etc..