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EVDRE error AFTER expanding on a newly added member, sometimes....

Dear all:

SITUATION

Sometimes when we want to add additional dimension member(s), we would get EVDRE error out (EVDRE has encountered a problem...) on expanding on that new member, with or without data and no suppression.

After the new member(s) are added, we can clearly see them in Current View. Also, we have no problem using the same template to report on old members.

DATA

BPC 7.5 MS

Multi Server Environment

Accessing via Citrix Client

This problem is intermittent, and the work-around is to rename the members and re-process. Sometimes it works and others it doesn't.

QUESTION

Has anyone ever experienced this?

Thanks for sharing!

Sincerely,

Brian

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3 Answers

  • Best Answer
    Posted on Sep 21, 2011 at 10:02 PM

    Hi Brian,

    When you get that evDRE count down error, do any errors appear in the TBLLOGS table of the AppServer database?

    Use this query in SQL Server Management Studio:

    SELECT * FROM [AppServer].[dbo].[tblLogs]

    Let us know what you find.

    Thanks,

    John

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    • John:

      We looked into the log table but couldn't find anythign relevant.

      An interesting thing is, this EVDRE problem goes away after the member was added in about 24 hours later. There seems to be some latency between the members being added to where the system takes it.

      Any thought on that?

      Thank you for your help!

      Brian

  • Posted on Sep 29, 2011 at 06:22 AM

    Hi Brian,

    In that case, please use "Refresh Dimension Members" option from eTools to re-import the updated dimension cache.

    Karthik AJ

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  • Posted on Sep 29, 2011 at 02:54 PM

    Update to SQL2008 SP1 CU2 resolved this bizzare behavior.

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