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Former Member
Sep 20, 2011 at 04:08 PM

[CUP 5.3] Error while email validation


Hello all,

Anyone seen this before in CUP 5.3 SP15?

I have an access request form in which I allow user lookup. The user lookup is linked with an SAP HR system.

When I search users on name, only the users that have an emailaddress filled in in the infotypes show up in my list. Users without an emailaddress are not shown. I can only get them in my search results when I specifically search for them on user ID.

When I then select the user without emailaddress and insert him/her into my access request form, I always receive the "error creating request" message. The log tells me:

2011-09-20 15:29:28,326 [SAPEngine_Application_Thread[impl:3]_24] ERROR : Error while email validation = E-mail address

Users with an emailaddress are no problem.

Even when I fill in an emailaddress manually, CUP apparently keeps using the emailaddress from the infotype.

Anyone know how to resolve this?

Thanks in advance,

Edited by: Lanssens Tom on Sep 20, 2011 6:09 PM (spelling)