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Former Member
Feb 27, 2005 at 11:13 PM

After upgrading to Stack 10 I recieve a "500 Internal Server Error "

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Hello. I am running the EP6 SP4 on a Win 2000 environment. We have decided to upgrade to SP10. I have followed the upgrade guide and am still having problems. I have upgraded the WEBAS to SP10 and now am trying to upgrade my portal environment. After getting a successful upgrade message I rebooted the server and I am getting an internal server error(null pointer). I have tried everything to fix but nothing has helped. Here is the exact error message:

Application error occurs during processing the request.

Details: java.lang.NullPointerException

at com.sap.portal.navigation.Gateway.service(Gateway.java:74)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:824)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)

at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)

Any help is much appreciated.

Thanks and Best Regards,

Pete Horan