We have a single user that has been granted full authorizations for Customization Tools but she does not see this menu when she logs in. We've removed and regranted full authorization to this module but no luck. Any ideas on how to get this setting to work for her so she can see Customization Tools in her menu?
Administration > System Initialization > Authorizations > General Authorizations
Grant Full-Authorization for Customization Tools
This does not work for a single user.