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Former Member
Sep 15, 2011 at 12:27 PM

Cannot send e-mail because the e-mail session cannot be retrieved

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Dear experts,

we face issues in BPM environment when we try to send notification mails.

In NWA I see messages like

Event notification could not be sent to recipients xxxxxxxxxxxxxxx.com for task instance ID 3eb86903-df90-11e0-c75a-0000311392ce. Problem: Cannot send e-mail because the e-mail session cannot be retrieved

In the default trace I can see

start(Action, ITaskInstance):Could not send notification for task 7e444f9a-df6d-11e0-91ae-0000311392ce with role XXXXXX and locale en_US: com.sap.bpem.base.mail.MailException: Cannot send e-mail because the e-mail session cannot be retrieved

Dynamic mass configuration client. Application: sap.com/common~wd_launcher, ServiceRefId: b85e9ce8-c957-48c5-8ba6-b7b57bae584e. The server response timed out.

java.net.SocketTimeoutException: Read timed out

Connection IO Exception. Check nested exception for details. (Read timed out).

[EXCEPTION]

com.sap.engine.services.webservices.espbase.client.bindings.exceptions.TransportBindingException: Connection IO Exception. Check nested exception for details. (Read timed out).

I configured Java Mail Client like in http://help.sap.com/saphelp_nwce72/helpdata/en/e4/32ff7865fa483dba3686160f5c6dd0/content.htm

Somebody faced similar issues?