After upgreading EWS to 1.1 can`t access personal workspaces

[Former Member]

After upgreading EWS to 1.1 existing users can`t access personal workspaces.

All old users can`t access there personal workspaces.

[EXCEPTION]

com.sap.workspaces.WorkspacesRuntimeException: DBBasedWrokspace CACHE (no SQL query performed): No such workspace: TEST_USER#personal

at com.sap.workspaces.workspace.db.cache.Cache.getDbBasedWorkspace(Cache.java:95)

at com.sap.workspaces.workspace.db.cache.CacheValidator.getDbBasedWorkspace(CacheValidator.java:39)

at com.sap.workspaces.workspace.WorkspaceFactoryImpl.getDbWorkspace(WorkspaceFactoryImpl.java:91)

at com.sap.workspaces.workspace.WorkspaceFactoryImpl.getWorkspace(WorkspaceFactoryImpl.java:81)

at com.sap.workspaces.workspace.WorkspaceFactoryService.getWorkspace(WorkspaceFactoryService.java:77)

at com.sap.workspaces.proxy.ClientSideWorkspaceApiUtils.loadWorkspace(ClientSideWorkspaceApiUtils.java:213)

at com.sap.workspaces.proxy.ClientSideWorkspaceApiService.initWorkspace(ClientSideWorkspaceApiService.java:330)

at com.sap.workspaces.proxy.ClientSideWorkspaceApiService.onHeadTagEnd(ClientSideWorkspaceApiService.java:199)

at com.sap.workspaces.proxy.ClientSideWorkspaceApiService.doDocumentHook(ClientSideWorkspaceApiService.java:137)

at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:111)

at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:133)

at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:289)

at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:824)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:742)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:434)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

[roman_loshevsky]

Hello,

Try maintenance tools to fix this issue. Login with user assigned to Workspaces System Administration role. Open Workspace Administration -> Configuration -> Tools. In the Maintenance area use "Fix Workspaces" tool.

http://help.sap.com/saphelp_enterpriseworkspaces11/helpdata/en/e9/0fa8ed31224ece885e74e2cf27a050/con...

Best regards,

Roman.

[Former Member]

Any ideas where i could delete or update Enterprise workspaces cache or something like that?

New enterprise workspaces users can create and view there personal workspaces, but not the old users. even from workspace manager, no old personal workspaces are visible.

[AviadRivlin]

Hi,

Are you still facing the same issue or is it already solved?

If you still face an issue, please report and OSS messasge and we will make sure your issue is handled with high priority.

Regards,

Aviad