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Former Member

Error at phase 25 of Solution Manager 7.1

Hello all,

Am installing Solution Manager 7.1 on RHEL 5.0. Database is orage 11g

Iam facing an error at phase 25 i.e.

"An error occurred while processing option SAP Solution Manager 7.1 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step: ABAP processes of instance SM1/DVEBMGS00 ABAP: UNKNOWN did not start after 5:30 minutes. Giving up.)."

The contents of sapinst.log are,

ERROR 2011-09-13 09:19:55.750

CJS-30087 Instance SM1/DVEBMGS00 [ABAP: UNKNOWN] did not stop after 5:10 minutes. Giving up.

ERROR 2011-09-13 09:19:56.587

FCO-00011 The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|3|0|start was executed with status ERROR ( Last error reported by the step :Instance SM1/DVEBMGS00 [ABAP: UNKNOWN] did not stop after 5:10 minutes. Giving up.).

INFO 2011-09-13 09:19:57.812

Creating file /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ORA/CENTRAL/AS/__instana_tmp.xml.

PLease suggest me....

Thank You,

Regards,

Hasan

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1 Answer

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    Former Member
    Sep 13, 2011 at 05:40 PM

    Hello,

    Error seems not clear from the log, what's the phase name. It seems it is trying to put ABAP stack up but fails.

    Could you paste some more logs particular to this phase ? or sapinst_dev.log

    On linux, sidadm/root ulimit is ok or not, should be confirmed.

    Thanks

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    • Former Member Former Member

      Hi Rajasree,

      The issue is related to shared memory. If you are installing in linux add kernel parameter.

      if you installing in windows increase virtual memory parameter and restart and check.

      Regards,

      Shree