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Former Member
Sep 13, 2011 at 04:53 PM

Mail notification and deadline monitoring

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Hi Experts,

I am working in SRM 7.0 process controlled workflows.

I want to activate deadline monitoring for shopping cart workflow.

Please help me with the standard steps to configure the deadline montoring. Also my requirement is to sent notification to the manager of the approver after 2 working days. If the manager does not found then I need to send mail to the approver & the workflow creator.

Currently mail notification is bieng sent after rejection to the workflow creator but my requirement is to sent the rejection or approval notification to the Goods receipient of the shopping cart which is different from standard funtionality. Please suggest how this can be accomplished.

Thanks in advance,

Sangeeta