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Former Member
Sep 13, 2011 at 02:59 PM

Errors On Shopping cart Recall

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Dear Experts,

We have encountered two problems in Shopping carts when its recalled.

Scenaro1: When A shopping cart is rejected by Approver, The Shopping

cart is returned to contact person with Adjust/Accept Workitem, Upon

change of this shopping cart and ordering without saving, The folloiwng

error occurs in a popup.

"Process Scheme not Found".

Scenario2: When A shopping cart is rejected by Approver, The Shopping

cart is returned to contact person with Adjust/Accept Workitem, Upon

change of this shopping cart, saving the shopping cart and subsequently

ordering the Shopping cart. The SC is in Awaiting Approval status.

However when the SC is opened and Approval overview is opened, the

following error appears in the message area :

Cannot get process info; function BBP_PDH_WFL_APPROVAL_SIMULATE throws

exception Workflow Not Found

PDO Layer error

PDO Layer error

Approval process view cannot be refreshed due to error in document

The Approval Overview is blank, Workflow no longer exists for this SC.

We have applied the OSS Note 1588449 as the problem seemed related,

however the issue persists.

Kindly advice.

Thanks in advance for your help!

Regards

Prasuna