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Former Member

ITSMOBILE LM00 multiple login issue

Hello,

if I'm logon to the SAP by ITSMobile, while I'm not logged on with another session, I'm able to start LM00 as I expect. If a other session is already running I get a screen to end all other session (this would be ok) and after confirming, the next screen says "User xxx already logged on to client yyy" (this is not ok). Confirming the second screen ends up at the screen "Start SAP Easy Access". This behaivior is not realy usable at a mobile device.

How had you solved this issue?

I had checked Link: [ITSMOBILE LM00 multiple login issue; but this posting doesn't help.

System: ECC6, SAP_BASIS support package SAPKB70106

best regards

Andreas

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Sep 15, 2011 at 07:28 AM

    Hello Osin,

    thanks for your response.

    Regarding sap note 1169875: We haven't load balancing. So it looks like that this note doesn't fit.

    Regarding sap note 1074234: This note is not available for release 701.

    We have as SAP_BASIS support package SAPKB70106 and as kernel version 69 (runs on AIX/Oracle9). I asked my colleagues to update the kernel, now. Do you think this will solve the issue?

    best regards

    Andreas

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  • Posted on Sep 14, 2011 at 04:43 PM

    Hi Andreas,

    First review notes:

    [1169875 - ITSmobile, logon, system-wide deletion of sessions|https://service.sap.com/sap/support/notes/1169875]

    and

    [1074234 - ITSmobile, check for multiple logon|https://service.sap.com/sap/support/notes/1074234 ]

    If above does not help - can you confirm your BASIS and KERNEL details of the WAS that you are calling the ITSMobile servce from?

    Regards,

    Oisin

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