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Problem with CIC0 transaction OK codes
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02-22-2005 4:55 PM
Hi Experts,
We are using CIC0 transaction in CRM 3.1 system. As you know there is a button "Reset all fields" ( the one with a crooked arrow sign ) which is used to reset all the fields before entering the next business partner. This button is not working consistently. In my system, I am getting an OK CODE of "%_GC 117 1" when I click this button. But, when the actual user ( who is in a geographically different location ) clicks this button, he gets an OK CODE of "CSEARCH_DELETE". As a result I am not able to provide some functionality the user asked for. I checked the SAP GUI version, Patch Level, OS Version, and IE version and settings. There is no difference in these between my PC and user's PC. What could be the problem ? Is it due to some problem with BSP ? Please advise.
Regards,
Sameej T.K.
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02-22-2005 5:12 PM
Do a SYSTEM->STATUS and double click on Gui Status. Open up the application toolbar and see what function code is attached to the key in question. Have your user do this also. I suspect that you and your user must be doing something different or checking the value at different places/times. Make sure that SYSTEM->STATUS shows all the same results for both of you.
You can also try turning on the debugger with /h in the command box, hit Enter, then hit the reset key and immediately view the contents of field SY-UCOMM.
Let us know how it goes.
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02-23-2005 2:41 AM
Hi,
The button is created by a BSP page. We can't use SYSTEM->STATUS to check the value of the OK_CODE.
Even, we both checked the OK CODE in debug mode. The value of SY-UCOMM in my case is "%_GC 117 1" and in his case is "CSEARCH_DELETE".
Regards,
Sameej T.K.
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02-23-2005 9:52 AM
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02-24-2005 11:00 PM
I see that you marked this question as answered. Could you please post how you resolved this problem? I am new to BSP so it may be a good learning opportunity.
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02-25-2005 5:27 AM
Hi Charles,
In CIC0 transaction there are two buttons with same icon (crooked arrow) and description. Eventhough, these two buttons provides the same functionality, their OK_CODE is different. I modified the code for one button, but the user was refferring to the other. This was a confusion which I finally found out.
Regards,
Sameej T.K.
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