Skip to Content
author's profile photo Former Member
Former Member

Problem with CIC0 transaction OK codes

Hi Experts,

We are using CIC0 transaction in CRM 3.1 system. As you know there is a button "Reset all fields" ( the one with a crooked arrow sign ) which is used to reset all the fields before entering the next business partner. This button is not working consistently. In my system, I am getting an OK CODE of "%_GC 117 1" when I click this button. But, when the actual user ( who is in a geographically different location ) clicks this button, he gets an OK CODE of "CSEARCH_DELETE". As a result I am not able to provide some functionality the user asked for. I checked the SAP GUI version, Patch Level, OS Version, and IE version and settings. There is no difference in these between my PC and user's PC. What could be the problem ? Is it due to some problem with BSP ? Please advise.

Regards,

Sameej T.K.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Feb 22, 2005 at 05:12 PM

    Do a SYSTEM->STATUS and double click on Gui Status. Open up the application toolbar and see what function code is attached to the key in question. Have your user do this also. I suspect that you and your user must be doing something different or checking the value at different places/times. Make sure that SYSTEM->STATUS shows all the same results for both of you.

    You can also try turning on the debugger with /h in the command box, hit Enter, then hit the reset key and immediately view the contents of field SY-UCOMM.

    Let us know how it goes.

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi Charles,

      In CIC0 transaction there are two buttons with same icon (crooked arrow) and description. Eventhough, these two buttons provides the same functionality, their OK_CODE is different. I modified the code for one button, but the user was refferring to the other. This was a confusion which I finally found out.

      Regards,

      Sameej T.K.

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.