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Former Member
Sep 12, 2011 at 08:51 PM

Assigning a bunch of order to a technician very quickly


Hello Experts,

We have 200-300 Orders generated for preventive maintenance every day in our plant.

So it makes the Supervisor's life really difficult to assign those Orders to the Technicians in the order header - user responsible field on by one.

We know there is a possibility of defaulting partner assignment to equipment master. However when we have multiple partners (technicians work in shift round the clock) assigned in the same equipment, system picks up the one whose name comes alphabetically 1st.

Is there a way to have the auto-assignment of orders to technicians based on the rotational shift basis???

Thanks in advance!!!