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FB295 Customer XXXX .Document XXXX not a payment: no output

Hi,

I am getting this error "FB295 Customer XXXX .Document XXXX not a payment: no output " when I trigger a correspondence SAP50 for customer with residual items. The checks are posted through feba_lockbox and residual items are created and I am creating a payment notice for these residual items. If any body has come across a similar problem please provide some suggestions.

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  • Best Answer
    Posted on Sep 13, 2011 at 08:34 PM

    Hi Kiran,

    check the following information, it may help you further with your reported issue:

    When running transaction F.64 and program RFKORD00, one of the

    pre-conditions which the transaction or program will check is the entry

    in field BSEG-NEBTR.

    If you run transaction F-21 to enter a transfer posting, this is NOT

    consider a payment. In this case, field BSEG-NEBTR is never filled.

    Field BSEG-NEBTR will be filled when the user is running a transaction

    related to payment. The above is not a program error or bug but rather

    it's work as designed.

    To resolve the issue, I would propose that transactions FB05 (Post with

    Clearing > May mark radio button Transfer posting with clearing) or

    F-28 (Post Incoming Payments) to be used. You may use these transaction

    to post a normal payment. First you have to enter the bank posting

    Please note that this bank or G/L account must be marked as

    'Relevant for cash flow' in the master data.

    Next, you can click on the Process Open item to select the customer

    account then the open item which you want to clear against.Field

    BSEG-NEBTR will be filled and the errors FB295 should be eliminated when

    running F.64 or program RFKORD00.

    Kind Regards,

    Fernando Evangelista

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  • Posted on Sep 13, 2011 at 10:58 PM

    I found a note 1476249, which addresses the same issue but it does not solve the problem. Even feba_lockbox processes checks through FB05 then what is the difference between doing feba_lockbox or FB05. F-28 works fine.

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