How to monitor , troublesheet SAP Print queues at O/S level (i.e.UNIX, AIX)

Hi All,

In our environment most of the time there is no problem of printing from sap side but from o/s level there are problem and we don't have direct access to o/s. Basis and server admin team from other vendor solved the problem.

But , i need to know is there any document/notes available to monitor and trobleshoot SAP print queues at o/s level? Request you to advice how i can do that?

Thanks